CTI Solution

Planetworks provides you with extensive knowledge of the Computer Telephony Integration (CTI) running in multi-service network environments. We help you exploit the opportunities and deal with problems in complex application and computing environments. We have a team of technology professionals who provide the expertise and resources that you need to stay competitive.

Planetworks has a division called JapanAid which offers concierge and interpretation services in real-time to foreigners in Japan, on demand via the telephone. The use of CTI technology allows Planetworks to offer high-quality services at less than half of the rate of their primary competitors.

We can offer you the benefits of this revolutionary technology which can be used for various other applications like:

•TV media shopping
•Customer service hotline
•Inbound call center
•Marketing research Center
•Information Center

  
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